Terms of Website Use

Who we are and how to contact us
This website is operated by Regal Hotels International Holdings Limited, a company registered in [Hong Kong] with its registered address at 68 Yee Wo Street, Causeway Bay, Hong Kong and company number Regal Hotels International.

To contact us, please email us at privacy@regalhotel.com or contact us via the Contact Us form on our website.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

Other terms that may apply to you
These terms of use refer to the following additional documents, which also apply to your use of our site:

• Our Privacy Notice sets out details of how we collect and use your personal information.
• Our Cookie Policy sets out information about the cookies on our site.
• If you make a reservation via our site, our [Reservation Terms and Conditions] will apply.

Security of information
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [privacy@regalhotel.com].

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.

We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Links to other websites
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

How you may use material on our site 
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

User-generated content 
This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

If you wish to complain about information and materials uploaded by other users please contact us using the details set out above ("Who we are and how to contact us").   

We are not responsible for viruses and you must not introduce them
We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.  By breaching this provision, you may be committing a criminal offence under applicable law. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact e.business@regalhotel.com.

Disclaimer

Whether you are a consumer or a business user :

• We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
• Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services to you, which will be set out in our [Reservation Terms and Conditions].

If you are a business user:

• We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.
• In particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user:

• Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
• If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

Although we make reasonable efforts to update the  information and materials contained in this website, we make no  warranties, representations or statements of any kind, whether express or implied, that the content on our site or any site linked to it is accurate, complete or up to date.

Changes to these terms and to our website
Regal Hotels International Holdings Limited and its subsidiaries reserve the right to make changes to these terms or any information contained in this website at any time at its sole discretion and without prior notice. 

Photographs
All photographs have been edited and processed with computerized imaging techniques and are for reference only. The photographs may not show or reflect the actual outlook, actual view, surrounding buildings or environment from or of the hotel or any part of the hotel.

Fraudulent Website Alert
It has come to our attention that some unscrupulous parties have been putting up fake websites on internet using the company's name and /or the names of other members of the group. Regal Hotels International Limited and other members of the group are not directly or indirectly related to these fraudulent websites and their operators. The operators of these  websites are misrepresenting themselves as associated or related to Regal Hotels International Limited.

Regal Hotels International Limited's official website is at "www.regalhotel.com". Members of the public can contact us using the details set out in these Terms of Use, under the section titled "Who we are and how to contact us". 

How we may use your personal information
We collect and use your personal information when you use our website or when you make a reservation with us. To learn more about how we use your personal information, please see our Privacy Notice. 

Which country's laws apply to any disputes?
If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by [English] law, subject to any other laws that may apply. [Subject to applicable law, you and we both agree that the courts of [England and Wales] will have exclusive jurisdiction [except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland]].

 If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by [English] law. We both agree to the exclusive jurisdiction of the courts of [England and Wales].]

This notice is written in English and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this notice, the English version shall prevail.

Last updated May 2018.